Turn operational data into decisions leadership can act on.
Overview
Reporting that nobody trusts is worse than no reporting at all. I define the measures that actually reflect performance, source them properly, and present them so decisions become obvious.
The work covers metric definition, data quality assessment, analysis of trends and variances, and dashboard design your teams will keep using after I leave.
01 — Frame
Agree the decisions the reporting must support, then work backwards.
02 — Assess
Profile the data, expose quality gaps and confirm reliable sources.
03 — Analyse
Trend, variance and driver analysis against agreed measures.
04 — Embed
Dashboard build support, documentation and team handover.